"Dear Mike - Many times in the course of doing business, we forget to acknowledge the positive impact that some companies or vendors have on our daily routines. Such is the case with MD Alignment!
"It was about three years ago that my boss first ran into you at your sales booth at the ATD meeting in Baltimore, Maryland. We had been experiencing an excessive number of tire weare problems at our dealerships and were looking for a better and less expensive way to tackle the problems. Upon spending a few minutes with your product and its knowledgeable salesman, he hunted me down to tell me of his discovery. Afterwe gothome, I was able to call and instroduce myself which has led to what I consider to be a very special relationship with you, your product, and your staff.
"Over the last three years, I have purchased five (5) of your alignment devices and expect to complete my goal of quipping all eight of our dealerships with your equipment within the next year. For the most part, the tire and alignment problems that had been plaguing our stores and costing uncalculated lost revenue, have been resolved and corrected. The simplicity of your device along with the expert training and follow-up, have increased our customer satisfaction and erase our customer complains.
"Thanks for what your product and your staff have been able to accomplish in our dealerships."
G. Douglas Wick, Director of Service
"Before we started using Protrak, local alignment shops were aligning our trucks, and we were not satisfied. We were lucky to get 65,000 miles on a set of steer tires. And drivers were constantly complaining about drivability problems. We started with Protrak in February 1997, with a fleet average of 63,000 miles for steer tires. Now that average has come up to 90,000 miles.
"There are a number of trucks that the Protrak system doubled the mileage on. Here are a few examples:
"As you can see, the difference is amazing!"
Jim Wordekemper, Shop Supervisor
"As the owner of a mobile alignment service and tire consultant to large fleets, I can tell you that the results from the Protrak alignment system have been outstanding. Having worked for a large fleet that was one of the first companies to purchase the Protrak system, the increase in tire wear and decrease in driver complaints was truly amazing. Tire wear and handling issues would vanish after we used the Protrak. The same results hold true today for the customers of my mobile service and, as a tire consultant, one of my first recommendations is the customer buy a Protrak."
"The Des Moines branch's tire cost is a full half-percent better than any other branch of the company. That's a half-cent per mile covered. Since the Des Moines branch's trucks travel about 8 million miles per year, their annual savings was $40,000. But our savings are actually greater now because we aren't paying out for alignments either. We're doing them ourselves in about 30-minute increments now. We haven't taken that into consideration yet when figuring our tire costs. That figure ($40,000) is just in tire costs alone.
"While reduced tire wear is evident in Des Moines branch budgets, I believe the staff is detecting other important secondary benefits such as improved fuel efficiency from Protrak QCT's superior methods.
"Fuel efficiency is something I can't measure, however driver fatigue factors may be reduced due to better alignments. At the very least driver satisfaction is up. The drivers have commented to us that they didn't know what we're doing to our vehicles, but our trucks are definitely handling better whatever it is!"
Claudio Garcia, Jr., Maintenance Coordinator
"...it's written in a folksy tone...thorough and easy to read. One of the best things about A Common Man's Guide is the occasional handy tip picked up by [Mike Beckett] over the years. ...if you like it, send him [the price]. If not, just ship it back. I'm betting you'll keep it."
Paul Richards, Managing Editor
"Finally after thirteen years of fighting uneven tire wear and alignment problems, I have found the best thing to happen in that department - M.D. Alignment. What you guys have done for us will not be forgotten, because now we have the book.
"Thanks to your techniques and support, our diagnosis and repairs are all done in-house, with excellent results and less headaches."
"Driver complaints have literally vanished and tire wear has improved dramatically. A number of trucks have 90,000+ miles on steer tires and look great!
"There are a number of trucks that the Protrak System doubled the mileage on."
Jim Wordekemper, Shop Supervisor
"Probably one of the main reasons I like this system's original price is it is [about] $50,000 less than the computer system I'd get for our garage.
"And it is set up in a way that I or any of the employees can run it and understand how it runs and can calibrate it ourselves. It's a straightforward system and, so far, it has been getting good results.
"We hear a lot of good stuff from our customers. We started on a couple of local fleets which are now having us exclusively do their alignments. These two fleets total up to 40 tucks.
"Really, this thing sells itself just through word-of-mouth!"
Joe Pratt, Owner
M.D. Alignment Services, Inc.|
4431 NE 50th
Des Moines, IA 50317
(515) 265-1177 * FAX: (515) 515-265-9986
1-800-617-5592 * Tech Line: (515) 967-5626
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